Getting online
Stuck? Email [email protected].
How do I get online?
- Join Isoponet with the WiFi password.
- If the page doesn't open, type http://10.0.0.1 in the address bar.
- Enter your phone number and password.
What if my plan has ended, or I have no plan?
My account shows what's left and lets you pay or buy a plan.
What if it says "Couldn't get online"?
Check the phone number and password. Lost it? Ask the operator.
What if it says I have too many devices?
Devices in My account: disconnect one you aren't using, or open http://10.0.0.1/status on it.
Why does my phone get forgotten?
Turn off Private Wi-Fi Address for Isoponet (iPhone: Settings, Wi-Fi, the (i) beside it), so the phone keeps one address.
How do I reach you?
Email [email protected]. Never send your password.